We offer free shipping worldwide and free 30-day returns for peace of mind.
Shipping
In-stock items are dispatched on the next working day. Same-day courier is available within Central London.
Pre-order items are shipped within 2–6 weeks. If you have a specific date in mind, please let us know and we will do our best to accommodate it.
Returns
Each Juvetti piece is individually crafted by our artisans to the highest standards. While we hope you’ll love your jewellery, you may return it if you are not completely satisfied.
Please note that bespoke designs, personalised items and modified creations are not eligible for return.
To initiate a return, please contact us at contactus@juvetti.com within 30 days of delivery, and we will send you a prepaid return label.
Refunds are issued to the original payment method.
We offer complimentary ring resizing within 60 days of delivery.
Estimated Delivery Times 🌍
(Economy = our standard free delivery option)
🇬🇧 United Kingdom
🇩🇪 Germany, 🇫🇷 France & 🇪🇺 Other Europe
🇺🇸 United States
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Major Cities (e.g., New York, Los Angeles):
Economy (Free): ~4 days, Express: Next day
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Other Destinations: 4–6 days
🇨🇦 Canada
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Major Cities (e.g., Toronto, Vancouver):
Economy (Free): 4–6 days, Express: 1–2 days
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Other Destinations: Up to 9 days
🇦🇺 Australia
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Major Cities (e.g., Sydney, Melbourne, Perth):
Economy (Free): 4–9 days, Express: ~3 days
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Other Destinations: May take slightly longer
🇦🇪 United Arab Emirates
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Major Cities (e.g., Dubai, Abu Dhabi):
Economy (Free): 4–6 days, Express: 2–3 days
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Wider Middle East (e.g., Saudi Arabia, Qatar): 3–5 days
🇯🇵 Japan
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Major Cities (e.g., Tokyo, Osaka):
Economy (Free): 5–7 days, Express: 3–4 days ·
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Other Destinations: Up to 7 days
🇸🇬 Singapore & 🇭🇰 Hong Kong
🇨🇳 China
🇮🇳 India
🇿🇦 South Africa
Please contact us at contactus@juvetti.com for countries not listed here.
